Shipping and delivery.

Delivery times in Australia are 5-10 business days* from the time of order. A confirmation email will be sent once order has been dispatched. In the event that an item is temporarily out of stock we will contact you via email to discuss an expected eta of your order.

Shipping charges are calculated prior to checkout on a scaling base according to total weight of your order.

If delivery of an order will result in unacceptably high freight charges to Whitehaven & Home, we reserve the right to contact you to request further shipping fees or to cancel an order prior to dispatch. If we cancel your order in these circumstances we will issue a full refund to you.

We require a street address for all deliveries, as we cannot deliver items to a PO Box.

Most of our orders are shipped directly from the manufacturer.  As we are an online store only,  pick up unfortunately is not available. Whitehaven & Home will not be held responsible for the loss or theft of any deliveries if a customer elects to have the item/s left by the courier unsigned for.

*with the exception of regional remote areas, WA or NT where delivery may exceed times quoted.

International – Unfortunately, international shipping is not offered.