Shipping and delivery

Delivery times in Australia are 3-6 business days* from the time of order. A confirmation email will be sent once order has been dispatched. In the event that an item is temporarily out of stock we will contact you via email to discuss an expected eta of your order.

Shipping charges are calculated prior to checkout on a scaling base according to total weight of your order. Freight charges are the same across all states.

We require a street address for all deliveries, as we cannot deliver items to a PO Box.

Large and bulky orders are shipped directly from the manufacturer to minimise administrative and handling costs and to avoid delays.  Most other orders are shipped by express/registered post or courier and tracking information is available in most cases upon request.   As we are an online company pick up unfortunately is not available. Whitehaven & Home will not be held responsible for the loss or theft of any deliveries  if a customer elects to have the item/s left by the courier unsigned for.

*with the exception of regional remote areas, WA or NT where delivery may exceed times quoted.

International – Unfortunately, international shipping is not offered.